development experience of applications such as risk management, point of
sale/retail, financial management/reporting, CMS, CRM, billing, document
storage and help desk systems.
use of various programming languages and databases in full-lifecycle task
solving and product creation environments.
knowledge of fundamental protocols and API’s spanning many platforms.
monitoring and troubleshooting of large heterogeneous networks.
skills such as customer liaison, technical sales, winning tenders and
requirements analysis, prioritisation and interpretation.
planning and execution of long term business change strategies.
adaptive to current needs.
16 Galloway Close
Mobile: (07983) 588701
Full UK driving
CV Version 6
of Experience of Systems
- Winforms/ADO.net/Linq/EF and ASP.Net/MVC/WCF (Windows Communication
Framework) for web services, web applications and desktop enterprise
development. Some WPF (Windows Presentation Foundation) development.
and T-SQL using MS-SQL Server 2000-2016 and MySQL. Experience coping
with concurrency and scalability (replication enabled software).
- Low level native programs/drivers without complex UI, with .NET
interoperability (C++ CLI).
writing XSLT’s and XSD’s.
at least read and fix: Java*, Delphi*, VB/VB.NET*, PHP*, Python, Flash
Actionscript (*-Indicates I can build new things in these)
.NET Framework (Desktop v1 to v4.6 and Compact Framework v1 to v3.5)
mark-up languages (HTML5, XML, XAML, CSS, etc.)
languages/jQuery/AJAX, reactive frameworks (AngularJS, KnockoutJS, etc.)
Active Directory/LDAP/Radius servers
CRM/XRM and a little NAV
SQL Server 2000-2016, including MS Reporting Services
DNS Server/Bind 8, 9
(Desktop and Server) from NT 4 through Windows 10 (2016 server). Windows
(Debian, Ubuntu, Red Hat, SuSE)
things, from Ethernet (10/100/1000 over copper and fiber into
switches/hubs/machines/routers) and Wireless (b/g/a/n/ac) through to
routers and switches to route public and private networks. Understand
configuration, management and troubleshooting. VPN’s.
using BGP and RIPng/RIPv2
over Ethernet (48V IEEE 802.3af)
as deployed by Microsoft Azure and Amazon.
(ISO 15693 and ISO 14443A and B)
at EasyTrace I gained extensive knowledge of working with RFID and ISO 14443A
and B proximity technologies. Although primarily limited to the 13.56 MHz
technologies (such as Philips Mifare) the knowledge expands to general radio
frequency knowledge and 125 KHz RFID technologies. I can talk to Oyster card
or your credit card basically.
interested in networking, troubleshooting and primarily focus on software development
and software architecture; I have strived to increase my knowledge and
abilities in the fields of software development as rapidly as possible.
also amused by electronics and am not scared of getting an electrical meter or
oscilloscope out to work out what’s going on if needed. I try to keep my skill
set ahead of what is needed at my job and try to have a basic understanding of
everything from Direct3D to SOAP to embedded development (i.e. – Windows CE/Windows
Embedded/.NET compact framework/.NET Micro Framework) so that should I need to
specialize in an area I can quickly adjust to it. I’ve even played with
writing and debugging software for ARM microprocessors directly.
I have a specific interest in Internet technologies like IPv6 I also have great
enjoyment from solving a problem – the harder the better. The problem can be
in any area, from network admin or hardware troubleshooting to how to do a
particular process in a business. I also like gadgets and their practical use
in an environment.
DriveTech (UK) Ltd, Basingstoke, Hampshire April
2010 – On-going
Training and Risk Management division of The AA
FleetRiskManager, a public facing ASP.NET MVC 5/jQuery/Knockout and SQL
Server 2014 risk assessment and e-learning tool for corporate driver
training, driving licence compliance validation, risk reduction and fleet
management supporting 500,000+ recurring users. Implemented standards
compliant functionality like SCORM 1.2 and 2004 (E-learning support) support
to the platform. Implemented SSO support (both an IDP and RP) using SAML2
and Windows Identity Foundation (WS-FED).
source control, build and release management to the all server
environments using TFS, moving the business from manual releases to full
automation and continuous integration
for technical tender responses resulting in wins of new business in both
the corporate and public sector business (Examples: Waitrose, BBC, Thames
Valley Police Seatbelt Contract, etc.)
as technical contact point for customers requesting new functionality and
had direct relationships with major resellers providing business analysis,
bespoke development and immediate issue resolution
training in various patterns and practices for other developers in the
business and acted as a trouble-shooter and third line of support
and implemented Dynamics CRM 2011 workflow actions and trained other
developers in their use and implementation.
and built service bus and identity federation platforms.
The AA) Influenced infrastructure decisions and resolved group-wide
technical issues (IE – member of PKI working group, assisted with network
fault fixing when major outages occurred)
AA PLC) Acted as a trouble-shooter of last resort to ensure the resolution
of problems in Java code and deployed infrastructure with a new outsourced
membership management system deployment responsible for all SAP
interfacing membership sales. Co-ordinated all technical knowledge and
pushed the involved teams to completion once involved.
AA PLC) Responsible for providing planning, scoping, initial budget
estimates, writing job descriptions, due diligence answers for auditors,
detailed planning of a complete separate IT solution and implementation of
consolidation of a subsidiary business from three sites to one site for
strategic purposes in line with management objectives prior to consultants
being bought in to action management changes at the highest level.
Subsequently involved in technical migration to the new IT solution along
with an infrastructure lead as part of the subsidiary.
Solutions Ltd, Basingstoke, Hampshire December
2009 - April 2010
run-book automation specialist and bespoke software development firm
Software Development (Founder)
developer and designer of Zorganiser, a run-book automation and
orchestration system for business
up all IT services and infrastructure for the company
ran the business and managed staff, suppliers, HMRC and potential customers
until venture funding was withdrawn due to the economic environment at the
Education, Basingstoke, Hampshire December
2009 – June 2010
division of RM PLC encompassing what was EasyTrace
Consultant (6 Month Contract, Remote)
technical expertise and consultancy to ease transition to a new
development and support team in their new offices.
EasyTrace system to Islington BSF to avoid significant penalty clause
impact on RM PLC
hosting and services for operation of the Internet based infrastructure
for the EasyTrace solution
Basingstoke, Hampshire July
2004 - December 2009
division of RM PLC, providing smartcard and biometric based solutions for cashless
and catering, access control, etc
and worked to develop the EasyPrint product, a C++ and C# based solution
to provide follow-me print services (document collection at the copier,
auditing of copying and scanning at the copier). This involved developing
an embedded print console device that ran card readers and fingerprint
readers using Windows Embedded to support copiers we could not run an
interface on directly. I also managed third party development contractors
who developed the user interface (Java) that ran inside certain Ricoh
copiers, and a contractor who worked on the original C++ components to
interface with the Windows print queue. I then subsequently took over direct
maintenance of all but the Java code.
the EasyTrace SIF agent, a service complying with the Schools
Interoperability Framework, a government originated standard for automated
XML data exchange in schools (it creates and updates people automatically
in the EasyTrace system when they were added to the schools MIS package).
automated integration processes on numerous links to third party systems,
such as building management or access control systems, third party card
production systems, library management systems, e-commerce payment systems
and data consolidation packages like Microsoft CRM. This involved various
communications technologies from SOAP/XML Webservices, through simple CSV
data to Remoting.
architect/developer of Cashless Backoffice, a multithreaded and high
performance cashless catering management system with Crystal Reports/Microsoft
Reporting Services reporting system that has scaled between 1 and 9000
customers (tested to handle over 30,000 customers). This application was
a plug-in host and used to manage and host UI’s for a lot of the
subsequent developments by other developers but core functionality was all
authored by me.
developer of EasyPOS, a touch screen point of service terminal with
features such as support for RFID/Mifare/Biometrics (fingerprint) and
hardware auto detection. C# Winforms/SQL
architect/developer (and web host) of EasyTrace Online Services, a SOAP
web service based service for licensing, error reporting, automatic
update, electronic ordering (not payment) and report deployment.
and developer on the EasyTrace Access Control, an ACL based physical
access control system. I designed the entire software side of the system
and implemented the underlying technology such as the rules/scheduling
engine and services to abstract out talking to the three types of hardware
in use (proximity and two magnetic stripe based systems). I also managed
a contractor who developed the front end on top of my business libraries
whilst I was doing this.
worked with a team for the development, and then maintained EasyTrace
Suite Service, a high performance, linear scalability, low overhead
service for running physical equipment over TCP/IP (devices like ATM’s
called account loaders but that receive cash payment and devices that
charge for photocopies). I also had to fix/help fix the firmware of the
account loaders in a few situations where they were misbehaving (PIC
all testing, versioning, patching and deployment of all new EasyTrace
software and the underlying MS SQL databases using end user/automated
patching/installs rather than engineer driven installs and updates. This
was heavily client facing and involved troubleshooting issues if engineers
did not yet know how to troubleshoot something. I also provided training
to engineering teams to allow them to handle support tasks.
managed the technical aspects of implementation of ICT in a green field site
new build at Great Dunmow Primary School, Essex (small, 300 pupils). This
included all design, procurement and configuration with subcontractors
doing the physical install. The school was subsequently used as an example
for implementation in Essex by the government as it came in under budget
and beyond original specification.
developer on EasyHelpdesk, an internally used Winforms and MS SQL based
helpdesk package with web service interface for extensibility and remote
working – conforming to ISO 9001 Quality Management.
Parking Solutions Ltd May
start-up in the facilities management sector I provided development for
and implemented an enterprise smart client (C# Winforms) for tracking
owners, cars and permits. It also enabled printing bar-coded permits.
(to a UI design by a non-developer) a compact framework application for a
Symbol PDA to scan permits through a car windshield and connect over GPRS
to automatically initiate processes on the server depending on whether the
permit was allowed.
Camberley, Surrey June
and graphic design firm
consulting regarding Implementation, Business Logic and Web Services to
provide Java interoperability using XML Webservices (SOAP) with an
existing PHP code base for a multi-platform, web and GUI based development
centred on a point of sale and full management information system.
maintenance services for an existing ASP (Visual Basic) and MySQL based
2007) Provided maintenance for an ASP.NET based questionnaire/training
Feltham, Middlesex June
built, implemented and hosted the “Seeboard Energy local business awards”
site (ASP.NET and MS SQL). This included development of the database,
back end, signup, nomination, voting, and administration system including
the fully-fledged custom built content management system.
College, Camberley, Surrey January 2001 – June 2004
of the UK’s largest technology colleges
Senior ICT Technician
a dynamic, database driven PHP based helpdesk/asset management/contact
management system to manage workload and provide extensive, integrated and
of the network, carrying out tasks varying from advanced troubleshooting
and cabling to server reinstalls where necessary. Managed/installed equipment
for the 2400 users; 600 PC's, 15 servers and 50 managed switches/routers
with a changing team (for six months as the sole technician and purchaser
for necessary equipment).
management of several software packages such as PARS, SIMS and Sage Line
100. This included learning and using SQL extensively whilst working with
Capita to solve problems with SIMS.
for and finally migrated a Windows NT 4.0 based Domain system to Active
Directory over a three day period with no effects on users; migrated the
remaining Netware NDS tree to Active Directory a year later using Services
for Netware and many manual techniques, again with no user visible downtime.
and managed services ranging from Apache/IIS to ISA Server (and Squid) and
of a robust WINS/DNS/DHCP infrastructure with multiple points of service.
Also implemented multi-homed internet access via routed BT and NTL leased
Ltd, London August
Design and Development Company
a Java based web game 'click-the-bucket'
modifications to a database driven billing system and interface to a
College Camberley, Surrey 1994-2001
grade A*-C GCSE passes in all subjects including IT and Electronics.
and Physics A-Levels.
am a certified IPv6 Sage, the highest level available (by Hurricane Electric,
the main Tier 1 IPv6 transit provider).
am considering an Open University course in Computer Science at some point in
the future. I have access to Pluralsight and plenty of training material and
reference books and will acquire more as needed in any topic.
references by line managers are available on request. RM PLC HR and The AA PLC
HR will be able to confirm employment.
AA PLC (Attn:
RM PLC (Attn:
Milton Park, Abingdon
Director of EasyTrace